Privacy policy

This policy explains what personal data TOKIWASH collects from people who contact us through this website, what it is used for, how long it is kept, and the rights you hold under Thailand's Personal Data Protection Act B.E. 2562.

Draft for review — counsel must check this text, and the legal entity, registration number, data controller and rights-request channel must be filled in before publication.

Data controller

The data controller for this website is [legal entity name], company registration number [registration number], with its office at 38 Borommaratchachonnani Road, Sala Thammasop, Thawi Watthana, Bangkok 10170.

For questions about how your personal data is used, contact [data protection contact email] or call +66 2 506 0456.

What we collect, and why

When you submit the contact form we collect your name, phone number, email address, the province or location you are interested in, your approximate budget, and any location details you provide.

We use this to contact you, to carry out the location analysis you requested, and to present investment package information — on the basis of the consent you give in the form.

We do not use your data for any other purpose, and we do not sell it to third parties.

Processors we use

Form submissions are passed to our email provider (Resend), the LINE Messaging API, and a company spreadsheet on Google Workspace so the sales team can respond.

The site runs on a DigitalOcean server in Singapore and is delivered through Cloudflare. Both keep the standard technical access logs any infrastructure provider keeps, which means your data is transferred outside Thailand.

Retention

We keep enquiry data for no longer than [retention period] from your last contact with us, after which it is deleted or anonymised.

Your rights

Under the Personal Data Protection Act B.E. 2562 you may request access to and a copy of your data, correction, deletion, suspension of use, objection to processing, and data portability, and you may withdraw consent at any time.

Withdrawing consent does not affect processing already carried out lawfully. To exercise these rights, contact [rights request channel]; we must respond within 30 days.

If you believe your data has been handled unlawfully, you may complain to the Personal Data Protection Committee.

Cookies and analytics

This site uses analytics to improve its content and performance. [List the actual tools and cookie categories before publishing.]